Privacy Policy

1. Information We Collect

At Coetools, we collect different types of information to provide and improve our services:

• Account information: Name, email address, and profile data when you register.
• Usage information: Data about how you interact with our tools and services.
• Technical information: IP address, browser type, device, and operating system.
• Generated content: Files, images, and texts you process through our tools.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services.
• Process transactions and manage your account.
• Send you information about updates and new features.
• Detect, prevent, and address technical and security issues.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you have given us your explicit consent.
• Contract performance: To fulfill our agreed services.
• Legitimate interest: To improve our services and security.
• Legal obligation: When required by law.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Who help us operate the platform (hosting, payments, analytics).
• AI providers: To process tool requests (OpenAI, Anthropic, etc.).
• Legal authorities: When required by law or to protect our rights.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Portability: Receive your data in a structured format.
• Objection: Object to the processing of your data.
• Restriction: Restrict the processing of your data.

To exercise these rights, contact us at: privacy@coetools.com

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Files processed by our tools are automatically deleted after 24 hours.

7. Security

We implement technical and organizational security measures to protect your personal data, including encryption in transit and at rest, access controls, and continuous monitoring.

8. International Transfers

Your data may be transferred and processed on servers located outside the European Economic Area. In such cases, we ensure that adequate safeguards exist in accordance with the GDPR.

9. Children

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page and, if appropriate, by email.

11. Contact

If you have questions about this privacy policy, you can contact us at:

• Email: privacy@coetools.com